Put pest control collections on autopilot.
Good Ops follows up on overdue balances, takes payment, and logs the work in FieldRoutes so your office can stop chasing accounts.
Integrates with FieldRoutes, Stripe, Twilio, QuickBooks, and Gusto
The problem
Your office spends its day on work software should handle.
Chasing overdue balances
Someone has to work the aging report, call past-due customers, and keep following up until they pay.
Answering the same calls
CSRs field a steady stream of routine questions: what is my balance, can I reschedule, when does the tech arrive.
Repeating it everywhere
The same manual work runs at every branch, and it is hard to see what actually got done.
Three jobs, automated
Automate collections, customer requests, and reporting.
Work the aging report without a call list.
It checks past-due customers in FieldRoutes, texts their secure FieldRoutes portal link, follows with a courtesy call, and hands exceptions to your team.
Explore AI collections software for pest controlComing soon
How it fits
It runs on top of the CRM you already use.
Does the work, records the result
You never touch another queue.
Good Ops reads the aging balance, calls the customer, sends a secure payment link, and writes the call and payment status back to your CRM.
Integrations
Keep FieldRoutes.
Good Ops adds follow-up on top of the CRM you already run. It records results there instead of replacing it.
Integration availability varies by product.
How the FieldRoutes integration worksAutomated collection calls for pest controlHow it works
Fits into the business you already run.
- 01
Connect your systems
Good Ops links to the CRM and tools you already use.
- 02
Pick a job to automate
Start with overdue-payment calls, customer self-service, or reporting.
- 03
Good Ops handles the follow-up
Customers get the call, text, or answer, and the result is logged while your team handles exceptions.
What changes for your team
Built for how pest control teams actually work.
Less time on overdue balances and routine calls. No new system for your team to learn.
Good Ops does the follow-up and leaves the result in the tools your team already uses.
Fewer calls to make
Good Ops contacts past-due customers and takes payment, so staff work the exceptions instead of the whole list.
One process at every branch
Run the same overdue-balance and customer-service workflow at each location.
Keeps your CRM
An automation layer on top of FieldRoutes and the systems you already run, not a replacement.
Fewer calls coming in
Customers pay, reschedule, and get answers on their own, so fewer of them need to call the office.
Pricing
Priced per branch, scales with you.
AI Collections
Core productYour overdue balances, worked automatically, with analytics built in.
per month, billed annually
Get a walkthrough- AI courtesy calls for eligible overdue customers
- Secure FieldRoutes portal links, with payments read back
- Analytics: collected vs still due, call volume, adoption
- 2,500 AI calls & texts / branch / mo
- Priority support + guided setup
Mobile App
Add-onA white-labeled self-serve app your customers actually use.
per month, billed annually
Add the app- White-labeled to your brand
- Customers pay, reschedule, and get answers
- Fewer routine calls to your CSRs
- Add to Collections at any time
Running 10+ branches?
Volume pricing, custom integrations, and a dedicated SLA.
Ready to see your follow-up path?
Share where overdue balances or routine calls slow the office down, and we will map the first Good Ops workflow to automate.